Delivery & Returns
Local & National
For our local customers who live in a 15 miles radius to our Farnham Stores,that's included all West to Alton, North to Camberley, East to Guildford and South to Liss & Petersfield.
We offer free deliveries and free collections
from 1 week of taking delivery.
Just call or email us with your name & purchase order number and we can collect your parcel from your designated secure place. For your returns we offer you a Refund or exchange, it is up to you. Maximum value per purchase is £300.
Mail order customers not local to our Stores
We hope that you are happy with your goods. However, if you are not completely satisfied with your purchase, you can return it to us within 30 days of receipt.
The cost of returning your goods is the responsibility of the customer, however we can supply you with a returns label so you can attached to your return and send it back through the Hermes delivery drop off service. The cost of return is £3.50 and this will be deducted from your refund.
Alternatively we suggest low-cost return service offered by Interparcel for our UK customers.
The product must be in the same resalable condition that you received it in and not show any signs of wear.
All refunds will be issued withing 7 days of receipt of the item
via the original payment method and you will be advised of the refund by email.
Returns should be sent to
Colours Ltd, Unit 2, Lion and Lamb Yard, Farnham
Surrey GU9 7LL.
Tel 01252 733476
Whilst we would like to be able to send our products anywhere in the world, unfortunately, problems with unreliable shipping and expensive shipping rates have led to us excluding some regions. If your destination is not included on our list of countries please email us. We may be able to ship to your destination, though additional shipping fees may be required.